Capability & Internal Communications Partner - Transformation & Digital Learning | Melbourne Head Office

Job Description

At Munro Footwear Group (MFG) we're excited to be recruiting for a newly created role within our People & Culture team, focused on supporting learning and capability across MFG's major transformation initiatives.

As the Capability & Internal Communications Partner (Transformation & Digital Learning) you will be working closely with our project, technology and change delivery teams. You'll lead learning across key transformation initiatives, from identifying what our people need to know and designing practical, engaging learning solutions, through to supporting implementation and measuring their effectiveness. Your work will help teams across our Support Office, Retail and Distribution Centres confidently adopt new systems, processes and ways of working.

The role

• Design and develop learning solutions for major business initiatives (ERP, Dayforce)
• Translate complex system, process and policy changes into clear and practical learning
• Create engaging digital learning modules, videos, simulations, facilitator materials, guides, job aids and assessments
• Build and maintain courses and learning pathways within the Dayforce LMS
• Work closely with subject matter experts, project teams and business leaders to ensure learning content is accurate and relevant
• Develop learning plans aligned to project testing, release, cutover and go-live milestones
• Coordinate pilots, train-the-trainer sessions, virtual learning and other rollout activities
• Track learning completion, feedback, confidence and adoption, using insights to identify and address gaps
• Support the ongoing administration and development of the LMS and contribute to broader Capability team initiatives

About you

You'll be an experienced learning professional who is comfortable working within a fast-moving project environment and can balance strong learning design capability with practical delivery.

• Experience creating and delivering learning for major system, process or business transformation
• Strong instructional design and digital learning experience
• Hands-on experience creating digital learning using tools such as Articulate and Camtasia
• Experience working with an LMS, including building content and learning pathways; experience supporting LMS implementation or improvement would be highly regarded
• The ability to take complex technical or process information and make it simple and engaging for different audiences
• Experience working alongside project, technology, change and business teams.
• Strong stakeholder management, planning and organisational skills
• Confidence facilitating, coaching and supporting people through change
• Strong attention to detail and Microsoft Excel, Word and PowerPoint skills
• A proactive and adaptable approach, with the ability to manage changing priorities and multiple deadlines
• Experience within retail or another multi-site environment would be advantageous but isn't essential

About us

With over 250 stores and more than 2,200 team members nationwide, Munro Footwear Group is Australia's leading retailer and wholesaler of fashion and comfort footwear. We proudly own and operate some of Australia's most recognised footwear brands, including Williams, Midas, Mollini, diana ferrari, Mathers, The Trybe, Bobux, and Styletread, Australia's largest online footwear retailer. 

This is a hands-on role for someone who loves taking complex information and turning it into learning that is practical, engaging and easy to understand.

If you're passionate about digital learning, transformation and creating practical learning experiences that make change easier, we'd love to hear from you. Apply today!